YOUR Tour, On YOUR Time
Where YOU want to go!
Money Questions --
Question: Why do we pay three fees, Base, Transport, and Activities?Answer: A group should eather pick "Base Tour" OR "Transit Only" depending on if they want a full days tour type of service or just a Point-to-Point (to and from One activity) type of transit.
We have a Base Tour fee, this covers your pickup, drop-off, and all transportation while you are on the island, including taking you to and waiting for you at the activity (like zip line) facility. The base fee varies with the number of people you have in your group. The base tour fee ranges from $40 for a single person to $25 for 4 or more people.
We have a "Transit Only" Tour fee, this covers your pickup from the ship. Transport to and from ONE activity and back to your ship. This is used for Activities like SCUBA Diving, or maybe if a group only wants to do a zip line & nothing else.
We also collect for any Activities which charge a separate fee. As an example the Advanced Zip Line costs $45 per adult on the island and $40 if you buy it ahead of time. We collect the same fees for them and pay them directly. One of the big differences is that if you do not go on that activity - WE GIVE YOU A 100% REFUND!; they don't.
If you pay us with PayPal over the internet you also save the 16% Honduran tax.
Question: Do you have any group rates?Answer: Yes. Like in the old days when a shop keeper appreciates your business they would gave you a "bakers dozen" we do too! For every 12 people on the base tour, we will give you the 13th for free! The Activity fee monies go directly to the activity operator and we don't pad it with any monies for our selves, it the same fee or better than you would get on the island. So regretfully we can't discount these fees.
Question: Where can I get snorkeling equipment and what will it cost?Answer: Half Moon bay on the western end of the island has rental of mask, snorkel, and fins for about $7 to $10/person/day with about a $25 deposit.
Pick-Up and Guide Questions --
Question: Is kiosk #5 within the secured area, or do we follow the directions on the map - which takes us beyond the secure area?Answer: There is confusion between to two cruise ship ports on Roatan. There are two ports one to the west of the largest city, Coxen Hole, this port is owned by the Government and any licensed tour operator who follows the rules can rent a kiosk inside the secure area. Murphy has kiosk # 5. The other port is east of the airport towards the town of French Harbor; it's called Mahogany Bay and is owned by Carnival Cruise Lines. Carnival will only allow guides who pay them a substantial fee and only give "Carnival" tours to enter the secure area. The independent tour guides are located about 250 yards from the dock in a separate area for the "Independent Tour Operators". We supply a Pick-Up Map and specific directions.
Question: Do all the guides speak English?Answer: Yes All our guides speak English and Spanish very well.
Zip Line Questions ---
Question: What is the difference between the Advanced and Beginning Zip Lines?Answer: The advanced Zip line is longer and higher than the beginning Zip Line. If you would like to watch the movies you will see the difference. The people in the movies are my seven year old son and I, with a few shots of my wife. They can be seen at:
Question: As per the website it sounds like after we do the zip line your drivers take us to the beach and stay with us until we are ready to go back to the boat. Is that correct?Answer: Yes, that is correct. Your guide will stay with you, and bring you back to the ship when your group is ready. If you want to all go to get a snack he will take you and bring you back to the beach or he will be happy to go a get you food and bring it back to you. He is "your person" while you are on your custom tour.
Question: One person in our group is 280 and 6'2, and does have a belly on him; can he go on the zip line?Answer: The limit on the zip line is 300 lbs and they have a variety of harnesses.
Other Questions ---
Question: Can I do a West Island Activity and an East Island activity during the time I will be off my cruise ship?Answer: No, not really. The island is too big and I would never risk you being late for your departure.
Question: Are there restrooms and food places at this beach?Answer: There is a bar and light fare on the Beach. There are also restrooms and showers there too.
Question: I just read about NCL having a death. Is this death connected to your company?"Answer: We have never had even an injury with one of our guests on any of our tours over the last 8 years we have been doing tours on Roatan.